Case Studies & Testimonials

Welcome to Pacific Centrecom Fiji!

Below we’ve compiled some of the kind words our clients have offered about their Centrecom experience.
We represent brands across the South Pacific, delivering a consistently high level of service to companies such as Fiji Airways, Breakaway and Aviation Online.
 

Client testimonial by :
 

                                                                       
Client :Stephen Rice   
Role : Chief Executive Officer
Company : OzeIT Group Pty Ltd t/a OzeIT
Url:https://www.ozeit.com.au

 

 
We find our Centrecom Fiji IT support team to be very professional,efficient,patient,and adaptable to our clients
having various levels of technical experience,with a soft neutral English accent and naturally friendly demeanor.

For 3 years,Centrecom Fiji has been successfully handling the full range of our remote IT Tier 1 and Tier 2 support for all our National customers across a variety of ISP's

Specifically and without limitation supporting NBN tasks regularly. across :

    Level 1

  • Physical Layer Testing
  • Application Layer Testing
  • Network Layer Testing
    Level 2
  • Ticket Loging and escallation
  • Log retrieval and analysis 
  • End to end testing for Connectivity issues
  • Onsite testing by Isp engineer

We highly recommend Centrecom Fiji for their Tier 1 and 2 IT support capabilities, In particular for  NBN and other ISP technical support and fault resolution.

If you have any questions about what we do, or can help you with, please don’t hesitate to get in touch!


 
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